Account Settings

Two dashboard pages hold these settings. User settings (/user/settings, from the user menu at the bottom of the sidebar) is about you: your name, email, password, notifications, data export and deleting your login. Account settings (/account/settings) is about the active account: its name and ID, company profile, verification and deleting the account. Each setting is its own card with its own Save.

Profile

Update your full name and your email address on User settings. A new email asks for your current password and only takes effect once you click the confirmation link sent to it; your current address stays active until then. Change your password with current-password verification (minimum 8 characters).

Multi-Factor Authentication (MFA)

Enable TOTP-based MFA using any authenticator app:

1. Click Enable two-factor to generate a QR code and secret key
2. Scan with your authenticator app (Google Authenticator, Authy, etc.)
3. Enter the 6-digit verification code to complete enrollment
4. Save the provided recovery codes in a secure location

API Keys (Global)

Generate API keys for programmatic access to the Ngris API. Each key shows creation date and last-used timestamp. Keys can be revoked at any time.

Auth Tokens (Agent)

Create auth tokens for the Ngris agent. Each token can be scoped to a specific endpoint or tunnel. View status, creation date, and last-used timestamp.

GDPR Data Export

Download all your personal data as a JSON file. Includes: profile, endpoints, tunnels, domains, firewall policies, usage history, billing data, and login history.

Company profile

The Company profile card on the account's settings page (/account/settings, under Account in the sidebar) shows whether the account is Personal or a Company, and the company's legal name, website, size, industry and country. The account owner can edit it; other members see it read-only. Invoices use the billing details and tax IDs under Subscription & Plans → Payment & Billing, not this profile. See Company profile for the details and the API.

Deleting your account

Ngris has two separate deletion actions, both driven from the dashboard. Pick the one that matches what you want to remove:

For your security, both deletions are dashboard-only and enforced server-side: they are refused for API keys and for the Iris assistant / MCP tokens (HTTP 403). You must be signed in to the dashboard, and you are asked to re-enter your password (plus your two-factor code if you have 2FA enabled) to confirm before either deletion goes through.

Delete this account

Found under Account settings → Danger zone. This deletes the currently-active account and its endpoints, certificates and traffic history. You stay signed in and switch to another of your accounts.

• You cannot delete your only account this way — the system refuses it. Use Delete my account instead.
• Only the account owner can do this (requires the settings:delete permission).

The request is blocked (HTTP 409) if the account has any of the following. Resolve them first, then retry:

• an active paid subscription
• other active members
• a positive credit balance
• unpaid invoices

API: DELETE /api/account (owner-only).

Delete my account

Found under User settings → Danger zone. This permanently closes your entire profile: your login and every account you own, together with their endpoints, certificates and traffic history. You are signed out and cannot sign in again.

The request is blocked (HTTP 409) if an owned account has an active subscription, other active members, a positive credit balance, or unpaid invoices. On each owned account cancel the subscription, transfer or remove members, withdraw any remaining credit and settle invoices, then retry.

API: DELETE /api/user (self-service; acts on the current user).

Search the dashboard

Press Ctrl K (⌘K on a Mac) or click Search… in the top bar. One box finds:

• Your resources — the endpoints (by hostname), applications, custom domains and databases of the account you are working in, by name. Only the groups your role can read are searched, and never another account's.
• Pages — every page in the sidebar.
• Create actions — the same items as the top bar's Create menu.
• Docs — the main docs pages, and a link that searches all the docs for what you typed.

Use the arrow keys and Enter to open a result, Esc to close. Resources match on a part of the name (at least two characters), up to five per group; a resource created a moment ago can take a few seconds to show up. Logs, IP addresses, members and settings are not searched. To search another account, switch to it first.

Support Center

Access the support center at /support for help with your account.

Tickets

• Create support tickets with subject, description, and file attachments (25MB max, 5 per message)
• Reply to tickets with text and attachments
• Close tickets when resolved
• Rate ticket resolution (CSAT) after closing

Knowledge Base

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